1. Introduction
These Terms govern the use of the Weddflow mobile app, wedding websites created in the app and related services (the “Service”).
The Service is operated by Artisoul Studio s.r.o., Company ID 24403059, registered office Horní 210, 744 01 Frenštát pod Radhoštěm, Czech Republic, registered in the Commercial Register kept by the Regional Court in Ostrava (the “Operator”, “we” or “us”). Contact: [email protected].
By creating an account, you confirm that you have read and agree to these Terms.
2. Account
- You must be at least 16 years old to use the Service.
- The information you provide when registering must be accurate. Keep your login details safe and do not share them.
- You may invite your partner or other people to your wedding. You are responsible for their activity within your wedding.
- You can delete your account at any time in the app (Profile → Delete account) or by emailing us.
3. The Service and Premium subscription
Some features may be available free of charge. The full feature set is available with a monthly or yearly Premium subscription. The current price is shown in the app and in the App Store or Google Play in your local currency, including VAT.
- Subscriptions are purchased and paid for through the App Store (Apple) or Google Play (Google) and are also subject to their terms.
- Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period.
- You can cancel at any time in your Apple or Google account settings. Premium stays active until the end of the paid period.
- Refunds for in-app purchases are decided by Apple or Google under their own policies. Please request them directly from them.
- Any price change will always be announced in advance by the store where you bought the subscription.
4. Right of withdrawal
If you are a consumer, you generally have the right to withdraw from a distance contract within 14 days. The Premium subscription is a digital service made available immediately after payment. By purchasing, you request immediate access and acknowledge that the right of withdrawal ends to the extent the service has already been provided. This does not affect Apple’s or Google’s refund policies or your statutory rights in case of defects.
5. Your content and wedding website
- Content you add to the app (texts, photos, documents, guest details) remains yours. You grant us only the rights we need to run the Service: storing, displaying and backing it up.
- Your wedding website is publicly accessible to anyone with its link or QR code. Only publish what you want to share.
- You are responsible for having the right to add your guests’ details and photos and for making sure your content does not break the law or anyone’s rights.
6. Prohibited use
You may not use the Service to store or share unlawful content, harass others, send unsolicited messages or compromise the Service’s security. If these Terms are breached, we may remove content, restrict access or close the account. Where possible, we will warn you first.
7. Intellectual property
The app, its design, texts, templates and the Weddflow brand belong to the Operator or its licensors. Using the Service gives you a non-exclusive, non-transferable right to use the app to plan your own wedding. You may not copy, modify, decompile or scrape the app.
8. Availability and liability
We aim to run the Service reliably but cannot guarantee uninterrupted availability. We may limit it temporarily for maintenance or development. The app is a planning aid. You choose your vendors and contract with them directly; we are not a party to those contracts and are not responsible for their services. You remain responsible for your decisions and your wedding itself. We recommend keeping copies of important documents and details outside the app as well. Our liability is limited to the extent permitted by law. This does not affect your statutory consumer rights.
9. Complaints
Please report any issues to [email protected]. We will reply without undue delay and within 30 days at the latest. Consumers may also use out-of-court dispute resolution, in the Czech Republic through the Czech Trade Inspection Authority (adr.coi.cz).
10. Final provisions
These Terms are governed by Czech law. Consumers from other EU countries keep the protection given to them by the law of their country of residence. We may change these Terms for good reason and will notify you of material changes in advance in the app or by email. These Terms are available in several languages. In case of any discrepancy between language versions, the Czech version prevails.